Delivery Information

Thank you for choosing Singapore Guide Book Virtual Assistant (SGB VA) for your online learning needs. Below, you'll find important information regarding the delivery of your purchased online courses.

Upon successful purchase, you will receive an email sequence containing a course registration link, course schedule, payment bonus PDF guidebook and a link to access the Pre-Course Training Material based on the course package enrollment and payment terms.
You will be invited to join the SGB VA Telegram Official Group at the latest one week before the course begins. Enrolled students will receive all information related to the course, including course materials/topics, schedule updates, and tasks via SGBVA Course Telegram Official group. Lessons will be conducted online via LIVE and or pre-recorded sessions.

Your purchased courses will be available for 6 weeks after the course start date, allowing you to study at your own pace within this timeframe. However, all materials will remain accessible until 6 months after the course ends.
Technical Requirements:
To ensure an optimal learning experience, please ensure that you have a stable internet connection and access to a compatible device such as a computer, tablet, or laptop. Additionally, please use only a Gmail account, and ensure that the account name clearly states your name, avoiding aliases or anything unrelated to your identity.

Should you encounter any issues with accessing or navigating your courses, our dedicated support team is here to assist you. For matters related to payments, please direct your inquiries to Your Sales Moderator. Any concerns regarding the course system, materials, tasks, or other course-related matters can be directed to your Student Advisors (exclusive to Premium and PRO Package Students).

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your course, please refer to our Terms and Conditions for details on how to request a refund.

Rest assured that your personal information and payment details are secure with us. We utilize industry-standard security measures to protect your data and ensure a safe learning environment.

By accessing and using our online courses, you agree to abide by our Terms and Conditions. Please review these Terms and Conditions carefully before proceeding with your purchase.
For any further inquiries or assistance, feel free to reach out to us at

  • Email:
  • Post: Gromenko & Partner Pte Ltd, with an address of 60 Paya Lebar Road, Paya Lebar Square #07-54, Singapore 409051
  • Telephone: +65 8694 5287

Thank you for choosing!
We look forward to supporting you on your learning journey!
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